Privacy Statement

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Privacy Statement

Privacy Statement

Riamolde is commited to protect our customers personal data. Therefore, we are committed to respect the rules for the protection of personal data with regard to the personal data of our customers and users of this site, in all situations in which personal data is collected and processed.

The Terms and Conditions may be changed at any time by decision of the company providing the service, considering that the changes take effect from the date of their placement on the website. Subsequent access and use of the website by the user will be considered an unequivocal sign that the user has read, accepted and understood the amended Terms and Conditions.

Why this Personal Data Protection Policy?

This Policy is intended to make our customers and users of this website aware of the general rules for the processing of personal data, which are collected and processed in strict respect and compliance with the provisions of the personal data protection legislation in force at any time, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ("GDPR").

We respect the best practices in the field of security and protection of personal data, having taken the necessary technical and organizational measures in order to comply with the GDPR and ensure that the processing of personal data is lawful, loyal, transparent and limited to the purposes authorized.

We are committed to the protection and confidentiality of personal data, having adopted the measures it deems appropriate to ensure the accuracy, integrity and confidentiality of personal data, as well as all other rights that the respective holders have.

What does this Data Protection Policy cover?

This Data Protection Policy applies exclusively to the collection and processing of personal data for which we are responsible for the respective treatment, within the scope of the services and products made available to our customers and users on this website.

What is Personal Data?

Personal data is any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable person.

A singular person is considered identifiable if can be identified, directly or indirectly, namely by reference to a name, identification number, location data, electronic identifiers or to one or more specific elements of their physical, physiological, genetic, mental, economic, cultural or social.

Who is in charge of the Data Protection?

The person in charge of data protection plays a relevant role in the processing of personal data, ensuring, among other things, the compliance of data processing with the legislation in force, verifying compliance with this Data Protection Policy and defining clear rules to the processing of personal data, ensuring that everyone who entrusts him with the processing of their personal data is aware of how we treat them and what rights they have in this matter.

Thus, the holders of personal data, if they so wish, can address a communication to the Data Protection Officer, regarding matters related to the processing of personal data, using, for this purpose, our email or contact form on this website.

What types of Personal Data are processed?

We process personal data necessary for the provision of services and/or supply of products, as well as for marketing purposes, processing data such as name, address, phone number and email address, among others, always requiring that the holder of this data accepts this Privacy Policy, aware that at any time he may delete or request its deletion as well as alteration of the data.

As your consent is imperative, we have adopted a position and technical means so that, not only removing your permission from our databases, we prefer to eliminate your data completely, which will happen IMMEDIATELY.

When and how do we collect your Personal Data?

This Privacy Policy only covers this website, so the data in question here will be obtained through submitting an email using the form on this website for this purpose, being The prior consent of the holder of the personal data is always mandatory.

The personal data collected can be processed electronically and in an automated or non-automated way, guaranteeing in all cases strict compliance with the legislation for the protection of personal data, being stored in specific databases created for this purpose and, under no circumstances, the data collected will be used for a purpose other than that for which they were collected or given the consent of the data subject.

Who are the recipients of Personal Data?

Without prejudice to the recipients indicated throughout this Privacy Policy, we may communicate the personal data of the customer/user, in order to comply with legal obligations, namely to police, judicial, tax and regulatory entities.

What are the purposes of the processing of Personal Data and their legl grounds?

In general, the personal data collected are based and intended for the management of the contractual relationship in cases of obtaining products or services through this website.

Additionally, personal data may also be processed for the purposes of complying with legal obligations and for the purpose of investigating, detecting and prosecuting serious crimes.

For how long do we keep your Personal Data?

The period of time during which personal data are stored and kept varies according to the purpose for which the information is processed.

Effectively, there are legal requirements that oblige you to keep the data for a minimum period of time. Thus, and whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary for the pursuit of the purposes that motivated their collection or subsequent processing, under the terms defined by law.

What are your rights as costumer?

As holders of personal data, customers and/or users are guaranteed, at any time, the right to access, rectify, update, limit and erase their personal data (except for data that are indispensable for the provision of services or compliance with of legal obligations to which the controller is subject), the right to oppose their use for commercial purposes and the withdrawal of consent, without compromising the lawfulness of the treatment carried out under that consent, as well as the right to portability of the data.

How can you access, rectify, update, limit, delet, oppose the processing of your Personal Data, or remove consent?

Without prejudice to the provisions of the GDPR, the holder of the personal data may do so, directly or upon written request, through the contacts provided on this website.

How can you complain?

Without prejudice to being able to file complaints directly through the contacts provided on this website.

What measures have been taken to enure the security of your Personal Data?

We follow industry standards to protect your details during transmission and, once received, we implement various measures to maintain the security of the personal data you transmit to us.

HOWEVER, YOU SHOULD BE AWARE THAT NO METHOD OF TRANSMISSION OR ELECTRONIC STORAGE IS 100% SECURE. THEREFORE, TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE CANNOT BE LIABLE FOR ANY CLAIMS. LOSSES AND DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES INCURRED BY YOU OR ANY USER IN CONNECTION WITH COMPUTER FRAUD, RISKS OR ANY OTHER INFRINGEMENT OR CIRCUMSTANCES IN WHICH YOUR INFORMATION IS ACCESSED WITHOUT OUR EXPRESS AUTHORIZATION.

Under what circumstances is there any communication or transfer of Data to other entities?

Under no circumstances will we transfer your personal data obtained through this website to third parties for any purpose.

How do we use Cookies?

A cookie is a small text file, which is placed on your hard drive from a website and allows websites to remember your choices, dates and previous paths through the website. These are also used to prevent you from having to repeatedly enter your personal information and password each time you use our site.

Cookies do not have any harmful effect on your processor and do not contain viruses. Cookies from our internet pages do not provide information regarding your personal data. You can disable the use of cookies at any time in your browser settings.

Generally, cookies on our web pages are only used for anonymous and statistical evaluation and for the purpose of improving customer orientation.

Changes to our Privacy Policy

We reserve the right, at any time, to make adjustments or changes to this Personal Data Protection Policy, and users of this website should visit this privacy policy regularly to keep abreast of any changes that may be made.

Our Office

Rua da Paz - Quintã do Loureiro - Cacia
Apt. 379 | 3811-905 Aveiro, Portugal

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